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Justifying UC in a challenging economy



In this workshop, we'll discuss how UC is saving organizations money through conferencing, peer-to-peer infrastructures, and leveraging technologies like presence – which enables you to reach the right person at the right time through queuing and routing and being able to view the status/availability of colleagues and clients. We'll also look into the benefits of communication-enabled business processes or business process management.
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Unified Communications - Instant Messaging Strategy
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