Advanced Workshops:Unified Communications in the Enterprise
Unified Communications in the Enterprise
Justifying UC in a challenging economy
Unified communication applications boost productivity in many ways, yet when trying to make a business case for UC, quantifying and correlating improvements to productivity with unified communications can be tricky.
In this workshop, we'll discuss how UC is saving organizations money through conferencing, peer-to-peer infrastructures, and leveraging technologies like presence – which enables you to reach the right person at the right time through queuing and routing and being able to view the status/availability of colleagues and clients.
We'll also look into the benefits of communication-enabled business processes or business process management. Embedding communication capabilities into business process applications is turning out impressive ROI figures and bringing new meaning to the collaborative work environment.