Each month, SearchUnifiedCommunications.com will profile a key UC vendor to help you better understand the company's business model and how it may fit into your UC strategy. Check out our list of vendors we've profiled so far and our table of vendors and their products.
Vendor |
Product |
Features |
Alcatel-Lucent |
OmniTouch UC Suite
My Instant Communicator
Genesys GETS |
User Profiles |
Avaya |
Intelligent Presence Server
One-X versions |
4 UC bundles. Also: CEBP
Services: SIP, Speech, Mobility |
Cisco |
Unified Presence Server/Unified Presence Communicator
WebEx, WebEx Connect |
Intelligence in network
SaaS |
Mitel |
Mitel Application Suite/Your Assistant
3300 Live Business Gateway |
"Presence Everywhere" -- contact center, UM, etc. |
NEC |
UC for Business, UC for Enterprise
Business ConneCT -- SMB |
Unified infrastructure, UC applications, Unified Business |
Nortel |
Converged Office
MCS 5100 |
ICA w/MSFT; Comm-Enabled Appls (CEA), Agile |
Siemens |
OpenScape UC Application
OpenScape UC Server |
Speech-enabled voice portal, multiple PBX integrations; OpenSOA |
Interactive Intelligence |
Customer Interaction Center (CIC) Vonexus Enterprise Interaction Center |
Standards-based "All-in-One" Platform |
