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Top 10 expert tips on UC services from 2014

From mobile UC to WebRTC gateways, check out our top 10 UC services tips of 2014.

Making the most of UC services was on the mind of every IT pro this year, from assessing mobile UC technology to evaluating total cost of ownership (TCO). Our experts at SearchUnifiedCommunciations offered tips to help IT pros understand the basics of UC services, how to maximize benefits of UC services, and how to address industry issues.

Ranging from softphone deployment best practices to using Wireshark forensics in UC environments, check out our countdown of the top UC tips of 2014.

No. 10: Is there still a telepresence business case?

The telepresence market is dwindling as enterprises focus on smaller room-based video deployments and extend video to mobile. But that doesn't mean there are no longer business cases for telepresence.

No. 9: Key mobile unified communications standards

From SIP to H.264, there are standards that are the building blocks of enterprise mobility. But there are emerging standards like WebRTC and VP8 that have the potential to make mobile UC deployments cheaper and easier.

No. 8: Steps for assessing mobile collaboration technology

Many enterprises wrestle with the challenge of determining how to rollout mobile UC to different user groups. There are four steps enterprises should take to make sure they are ready for a mobile UC deployment.

No. 7: What IP telephony really costs companies

While first-year TCO telephony costs have improved since 2013, costs still vary greatly among telephony vendors. Learn how vendors are able to differentiate their offerings and why enterprises shouldn't compare vendors by cost alone.

No. 6: 10 questions to ask mobile UC vendors before buying

Before making the jump into mobile UC, enterprises must find the best provider to meet their needs. Enterprises should arm themselves with these 10 questions when evaluating mobile UC vendors.

No. 5: SDN could benefit needy UC applications

Unified communications has moved from platform to application and is highly sensitive to network performance. SDN is an attractive option for enterprises looking to meet the network demands of UC applications.

No. 4: The real TCO of unified communications

The TCO of UC implementations has risen significantly since 2012. Learn why implementation costs have risen and how to determine which UC vendors have the best value.

No. 3: The four main uses for WebRTC gateways

While WebRTC promises easy communication between browsers for video and voice conferencing, WebRTC gateways are necessary to address security concerns and policy management. Learn the four main uses for WebRTC gateways.

No. 2: Six ways to make your softphone deployment work

VoIP softphone adoption is booming, but the reasons why enterprises deploy softphones vary. Here are six guidelines every enterprise should follow to ensure a successful softphone deployment.

No. 1: Three Wireshark VoIP and UC use cases

Wireshark provides essential information to VoIP administrators about what is happening on the network. These three use cases highlight how UC environments benefit from Wireshark forensics.

Next Steps

The Top UCC news highlights of 2014

This was last published in December 2014

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