Answers to your top UC questions of 2013

Check out our experts' answers to your top UC questions of 2013, from explaining the different conferencing methods to the benefits of SIP trunking.

Enterprises had many questions in 2013 when it came to adopting and implementing new unified communications technologies, from weighing the pros and cons of public switched telephone network (PSTN) and VoIP to examining the advantages of Session Initiation Protocol (SIP) trunking. Check out this countdown of our experts' answers to your top 10 UC questions of 2013.

Unified communications

No. 10: How can I conduct hands-free VoIP calls?

Can you get the same hands-free luxury with VoIP calling that you do with using Bluetooth headsets? While true mobility depends on factors such as the client application and traffic on the cell network, hands-free VoIP calling is possible, according to VoIP expert Matt Brunk.

No. 9: What's the difference between Web, audio and video conferencing?

Deciding what method of conferencing to use in your enterprise can be daunting. Video-conferencing expert Stephen K. Campbell explains the differences between Web, audio and video conferencing.

No. 8: What types of private branch exchange systems are there?

Private branch exchange systems have evolved with the advent of IP, shifting from one type of PBX to several kinds that can meet the individual needs of organizations, telephony expert Jon Arnold explains.

No. 7: What advantages do SIP trunks have over analog circuits?

SIP trunking can make life easier for customers who traditionally use analog circuits. Our UC strategies expert explains how SIP trunking can cut costs and improve quality of service.

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No. 6: How do HD and HDMI differ?

HD video and HDMI video connectors are not interchangeable and have different functions. Our video expert explains the difference between the terms.

No. 5: Do telecoms still use PSTN lines?

Rumors of the PSTN's death have been greatly exaggerated, according to our telecom expert. Some organizations and government agencies still require the use of PSTN, and the death of PSTN will be a moving target.

No. 4: What are the benefits of SIP trunking compared to hosted VoIP solutions?

SIP trunking and hosted VoIP can save enterprises money, but is one better than the other? Learn the differences between the two technologies and the benefits that come with them.

No. 3: Why is QoS so challenging during VoIP implementation?

Implementing Voice over IP can be challenging, depending on the network you're on. Read this expert answer to learn what network factors affect VoIP's quality of service.

No. 2: Why is SIP trunking preferable to PRI and BRI?

When it comes to connecting enterprises to the Internet, SIP trunking is king. But what makes SIP trunking superior to the more traditional Primary Rate Interface and Basic Rate Interface? Our expert explains.

No. 1: What are the advantages of using PSTN?

Public switched telephone networks are tried and true for supporting telecommunications. While Voice over IP has the cost advantage over PSTN, enterprises that make the switch to VoIP may be compromising on performance.  

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This was first published in December 2013

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