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Mobile unified communications market has growing pains
This article is part of the Network Evolution issue of October 2017, Vol. 8, No. 8
Odessa Medical Health Center in Odessa, Texas, has a 2019 deadline for replacing its legacy Nortel/Avaya phone system for its hospital and health clinics. The organization is already evaluating established and newer telephony and unified communications vendors' options so a new system can be tested and in place in time. One thing is certain. Brad Shook, the West Texas 28-location medical center's director of IT operations, wants the new telephony system and additional UC features to live in the cloud so he can use his Opex budget to pay for it monthly rather than tax his Capex budget. A cloud-based system would also make it easier to add UC features and capabilities for both mobile and wireline networks. While end-of-life for Odessa's legacy PBX is the driver for the replacement, other UC capabilities including secure messaging and video conferencing are also on the table because the mobile unified communications market no long offers just a communications application. "You get one technology, and all of a sudden you find out ...
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Features in this issue
As hybrid cloud use takes hold, enterprises need to create a multicloud architecture that integrates different cloud platforms to seamlessly route data from one to another.
The mobile UC market needs to offer products that make access to voice, text and video platforms simple, which means enterprises will rely on native device apps in the meantime.
Mist makes plans to diversify its innovative wireless analytics service, as the company grows its customer base to more than 200 users.
IT pros have to manage application performance across complex networks connecting more devices and locations, as mobility changes how granular performance needs to get.
Adobe created a multicloud strategy to connect to public clouds like AWS and Azure. One Adobe networking pro talks about how the new approach changed its definition of networking.
Columns in this issue
As more services move to the cloud and become more mobile, if the network is invisible and performs well, IT pros are doing their jobs in users' eyes.