Matt Brunk is president of Telecomworx, a Washington, D.C.-area interconnect company with which he has been since 1989. Previously, he was chief network engineer for Amtrak, responsible for a $26 million internal voice network and a $10.5 million ACD call center network.
Brunk founded the NBX Group in 2000 to develop solutions for the 3Com NBX 100 and create a web portal directed at the IP-PBX and anything related to it. Members included dealers, users, 3Com, the media and consultants spanning 14 countries and nationwide. He presents and facilitates at VoiceCon, has authored articles for Business Communications Review and has written for the former VoIPLoop blog. He now writes weekly for the NoJitter blog.
Brunk has been in the telecommunications industry since 1975 after serving a four-year enlistment in the U.S. Navy as a radioman. He holds a bachelor's degree in small business management from UMUC and an associate's degree in business management from Montgomery College. He is also a member of the Founders Circle of the former Qovia, since acquired by Cisco, and advises startups, venture capitalists and others in numerous areas of telecommunications.
Do you have a question for our experts?
Contributions from Matt Brunk, UC Strategies Expert
- What is a call park phone feature and how does it work?
- Is it possible to conduct hands-free VoIP calling?
- Can Session Initiation Protocol run over 802.11?
- Why is SIP trunking better than PRI and BRI?
- Are there benefits of SIP trunking over hosted VoIP?
- How does VoIP perform over different networks?
- Can separate VLANs counter VoIP security risks?
- Voice telecom solutions for SMBs and large enterprises
- Subpar office telephone systems: Is there a solution?
- Why can't I keep my old proprietary phones?
- Troubleshooting issues with running hosted Lync for Mac
- Meeting expectations with VoIP implementations
- Configuring a VoIP-over-VSAT Internet office connection
- Echo issues with hosted VoIP: Split LAN pairs to blame?
- How to handle softphones when keeping voice and data on separate VLANs
- Securing high-definition video conferencing and telepresence calls
- Echo cancellation revisited: Identify and eliminate the root cause of delay
- A step-by-step guide to identifying and resolving background noise and echo
- When SIP trunks fail: Disaster recovery for SIP trunks
- How do I calculate a Real-Time Transport Protocol/Session Initiation Protocol (RTP/SIP) ratio?