Matt Brunk is president of Telecomworx, a Washington, D.C.-area interconnect company with which he has been since 1989. Previously, he was chief network engineer for Amtrak, responsible for a $26 million internal voice network and a $10.5 million ACD call center network.
Brunk founded the NBX Group in 2000 to develop solutions for the 3Com NBX 100 and create a web portal directed at the IP-PBX and anything related to it. Members included dealers, users, 3Com, the media and consultants spanning 14 countries and nationwide. He presents and facilitates at VoiceCon, has authored articles for Business Communications Review and has written for the former VoIPLoop blog. He now writes weekly for the NoJitter blog.
Brunk has been in the telecommunications industry since 1975 after serving a four-year enlistment in the U.S. Navy as a radioman. He holds a bachelor's degree in small business management from UMUC and an associate's degree in business management from Montgomery College. He is also a member of the Founders Circle of the former Qovia, since acquired by Cisco, and advises startups, venture capitalists and others in numerous areas of telecommunications.
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Contributions from Matt Brunk, UC Strategies Expert
- Configuring a VoIP-over-VSAT Internet office connection
- Echo issues with hosted VoIP: Split LAN pairs to blame?
- How to handle softphones when keeping voice and data on separate VLANs
- Securing high-definition video conferencing and telepresence calls
- Echo cancellation revisited: Identify and eliminate the root cause of delay
- A step-by-step guide to identifying and resolving background noise and echo
- When SIP trunks fail: Disaster recovery for SIP trunks
- How do I calculate a Real-Time Transport Protocol/Session Initiation Protocol (RTP/SIP) ratio?
- How many base stations do I need when implementing fixed-mobile convergence?
- What is the difference between a proxy server and B2BUA when it comes to SIP? How can I decide which
- What is the difference between E&M and junction lines, and do you have any advice on how to check fa
- How can MPLS help in VoIP implementation between a parent company and its branch offices?
- What is the difference between H.323 and SIP?
- How do I know if hosted UC services are for me?
- Can virtualization's benefits apply to UC?
- How does one cope with echo in a VoIP-enabled network? What's the best way to use an echo canceller
- Does implementing VoIP security affect the QoS? How would one handle it, if it does?
- Do hosted and managed UC systems provide more benefits for certain enterprises?
- Convergence and open source solutions the next big things in UC
- Successful UC assessment team structure and methods