Matt Brunk is president of Telecomworx, a Washington, D.C.-area interconnect company with which he has been since 1989. Previously, he was chief network engineer for Amtrak, responsible for a $26 million internal voice network and a $10.5 million ACD call center network.
Brunk founded the NBX Group in 2000 to develop solutions for the 3Com NBX 100 and create a web portal directed at the IP-PBX and anything related to it. Members included dealers, users, 3Com, the media and consultants spanning 14 countries and nationwide. He presents and facilitates at VoiceCon, has authored articles for Business Communications Review and has written for the former VoIPLoop blog. He now writes weekly for the NoJitter blog.
Brunk has been in the telecommunications industry since 1975 after serving a four-year enlistment in the U.S. Navy as a radioman. He holds a bachelor's degree in small business management from UMUC and an associate's degree in business management from Montgomery College. He is also a member of the Founders Circle of the former Qovia, since acquired by Cisco, and advises startups, venture capitalists and others in numerous areas of telecommunications.
Do you have a question for our experts?
Contributions from Matt Brunk, UC Strategies Expert
- Adding UC for an efficient contact center design
- How to determine what UC and VoIP equipment to invest in
- How do FCC regulations affect corporate communications?
- What are the uses for a jitter buffer?
- In regard to VoIP, what does a mean opinion score mean?
- How does bursty traffic affect QoS on a VoIP network?
- How does a volts direct current signal relate to telecom?
- How can UC&C advance project management?
- What are unlicensed wireless point-to-point networks?
- What last-mile communications media options do companies have?
- Are there still PSTN lines or have telecoms moved on?
- Are PoV cameras vulnerable to misuse?
- Are there advantages of SIP trunks over analog trunks?
- What are wearable PoV cameras?
- How do SIP providers handle E911 service calls?
- What's the difference between bits and bytes?
- What is a call park phone feature and how does it work?
- Is it possible to conduct hands-free VoIP calling?
- Can Session Initiation Protocol run over 802.11?
- Why is SIP trunking better than PRI and BRI?