Home > Ask the Unified Communications Experts > Questions & Answers > How can a business ensure VoIP quality of service (QoS)?
Ask The Unified Communications Expert: Questions & Answers
EMAIL THIS

How can a business ensure VoIP quality of service (QoS)?

Carrie Higbie EXPERT RESPONSE FROM: Carrie Higbie

Pose a Question
Other Unified Communications Categories
Meet all Unified Communications Experts
Become an Expert for this site


VoIP news and advice channel
Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


>
QUESTION POSED ON: 21 July 2007
How can a business ensure VoIP quality of service (QoS)?

>
The first step is to be sure that your routers and switches support QoS, because many of the older ones do not. Second you will want to be sure that your network is healthy. You should turn SNMP (V3) on and monitor your network for a period of time (ideally 30 days as this covers end of month processes and other high traffic times). Look for bit errors, retransmissions, discards, etc. Correct any problems there. Make sure that your cabling is not the cause of any of these errors and that it tests out to be at least category 5e. Then you may also want to put your voice devices on their own VLAN if you have numerous devices. These processes will help ensure that your QoS goals are met. Your installation company will help with the setup of your switches to ensure QoS there as well.


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google



RELATED CONTENT
VoIP QoS and VoIP Security
Linking VoIP islands: The value of SIP trunking
SIP trunking ROI: Linking VoIP islands and more
The benefits of linking VoIP islands
Mobile IP networks: An overview
Tutorial: VoIP ROI
VoIP implementation study guide
How will VoIP impact the quality of phone calls on our network?
How does one cope with echo in a VoIP-enabled network? What's the best way to use an echo canceller?
Does implementing VoIP security affect the QoS? How would one handle it, if it does?
IBM, Avaya deals signal IP telephony quality control's coming of age

RELATED GLOSSARY TERMS
Terms from Whatis.com − the technology online dictionary
vishing  (SearchUnifiedCommunications.com)

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary



Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Voice and Data Communications Tips
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2008 - 2009, TechTarget | Read our Privacy Policy 		  TechTarget - The IT Media ROI Experts