Home > Ask the Unified Communications Experts > Matt Brunk Questions & Answers > How can a business ensure VoIP quality of service (QoS)?
Ask The Unified Communications Expert: Questions & Answers
EMAIL THIS

How can a business ensure VoIP quality of service (QoS)?

Carrie Higbie EXPERT RESPONSE FROM: Carrie Higbie

Pose a Question
Other Unified Communications Categories
Meet all Unified Communications Experts
Become an Expert for this site


VoIP news and advice channel
Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


>
QUESTION POSED ON: 21 July 2007
How can a business ensure VoIP quality of service (QoS)?

>
EXPERT RESPONSE
The first step is to be sure that your routers and switches support QoS, because many of the older ones do not. Second you will want to be sure that your network is healthy. You should turn SNMP (V3) on and monitor your network for a period of time (ideally 30 days as this covers end of month processes and other high traffic times). Look for bit errors, retransmissions, discards, etc. Correct any problems there. Make sure that your cabling is not the cause of any of these errors and that it tests out to be at least category 5e. Then you may also want to put your voice devices on their own VLAN if you have numerous devices. These processes will help ensure that your QoS goals are met. Your installation company will help with the setup of your switches to ensure QoS there as well.


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


RELATED CONTENT
Matt Brunk
Successful UC assessment team structure and methods
Do hosted and managed UC systems provide more benefits for certain enterprises?
Security concerns for migrating from open source VoIP to UC
Convergence and open source solutions the next big things in UC
Most common VoIP and UC system installation problems
Securing your IT/telecom job in a tough economy
How do I choose between PBXs, hybrid VoIP systems and TDM?
The future of VoIP and unified communications
What is the best way to build a distributed VoIP enterprise system?
When switching your business phones to VoIP, can you keep the same numbers?

VoIP QoS
VoIP service selection: MPLS, VPLS or Metro Ethernet?
Microsoft's Real-Time Codec (RTC) for VoIP optimization
Disaster and recovery in the VoIP/IPT RFP
VoIP for the globe-trotting frequent traveler
IP phones get more innovative in 2008
Can I use my PC as a headset for VoIP or Skype?
Voice quality and MOS
Bringing QoS to end-user standards
IP telephony adoption rising, quality sagging
End-to-end network management enables reliable VoIP, unified communications

Matt Brunk
Successful UC assessment team structure and methods
Do hosted and managed UC systems provide more benefits for certain enterprises?
Security concerns for migrating from open source VoIP to UC
Convergence and open source solutions the next big things in UC
Most common VoIP and UC system installation problems
Securing your IT/telecom job in a tough economy
How do I choose between PBXs, hybrid VoIP systems and TDM?
The future of VoIP and unified communications
What is the best way to build a distributed VoIP enterprise system?
When switching your business phones to VoIP, can you keep the same numbers?

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary



Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Voice and Data Communications Tips
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints  |  Site Map




All Rights Reserved, Copyright 2008, TechTarget | Read our Privacy Policy 		  TechTarget - The IT Media ROI Experts