EXPERT RESPONSE
We have an ROI worksheet here on this site. I wrote it. While it is not a calculator per se, it will provide you with what you need to examine for your ROI. Also, when you begin working with a vendor, they may have one that they can supply to you. I know Cisco has some great ROI tools.
You can also explore SearchVoIP.com's ROI and Cost analysis expert Tom Pisello's checklist for creating a VoIP ROI, "What is the standard to do a cost analysis as well as ROI?"
SearchVoIP.com's Locking down VoIP ROI is another resource available as you prepare your own company's ROI on VoIP.
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