Jon Arnold is Principal of J Arnold & Associates, an independent telecom analyst and marketing strategy consultancy based in Toronto, Ontario. JAA’s primary focus is on IP communications and disruptive technologies, such as VoIP, mobile broadband, IPTV, telepresence, unified communications, cloud communications, SIP trunking, peer-to-peer, social media and Web 2.0.
Client base covers the full industry gamut, including startups, mid-market vendors, incumbent vendors, all types of service providers, the financial community and PR/marketing firms.
Previously, Jon was the VoIP Program Leader at Frost & Sullivan, where he was responsible for managing their subscription service for Global VoIP Equipment Markets.
In May 2008, Blogged.com rated Jon’s widely-read Analyst 2.0 Blog #1 among all Telecom blogs, VoIP Now included his blog on their Top 100 Telecom blogs, and VoIP News included Jon on their 2007 Top 25 VoIP Blogs list, as well as 2009's Top 15 VoIP Blogs. In July 2008, Guy Kawasaki's Alltop portal included Jon's blog in their group of top VoIP blogs.
Along with regular commentary on Twitter and Linkedin, Jon also contributes to other publishers and portals, such as Internet Telephony magazine, UCStrategies, ADTRAN, Exony, and Focus.com. He speaks regularly at industry events, accepts public speaking invitations, and is frequently cited in both the trade press and mainstream business press. Jon also serves as an advisor to several emerging tech/telecom companies.
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Contributions from Jon Arnold, IP Telephony Expert
- Why is VoIP quality of service a challenge?
- Are you ready to pull the plug on desk phones?
- Is it possible to connect the IP PBX to a wireless connection?
- The value of toll bypass in the enterprise
- What are the benefits and limitations of IP phones and digital phones?
- When it comes to PBX systems, how would you compare IP EPABX to digital EPABX?
- What's the best resource for support while setting up a hosted VoIP system for a client?
- What are the operational costs associated with VoIP after implementation?
- What are the soft savings of VoIP?
- What type of company structure will maximize VoIP ROI?
- What is more cost efficient -- VoIP or an IP telephony system?
- What are some best ways to save money on a VoIP deployment without losing too much quality?
- What are some good ways to measure VoIP ROI?
- How will VoIP impact the quality of phone calls on our network?
- What will change for our employees when they start using VoIP?
- What is the biggest hurdle in an efficient IP telephony migration?
- What is the future of VoIP in the remote emerging telecom markets?
- Are we too late for VoIP?
- VoIP in 2009?
- Are there any "green" advantages (like power or cooling) to using VoIP versus a traditional PBX?