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March 2016

How to buy Voice over Internet Protocol services

Sponsored by SearchUnifiedCommunications.com

The emergence of Voice over Internet Protocol (VoIP) revolutionized communications in business. The ability to merge traditional voice telephony with Web-based data streams yielded higher productivity and lower costs compared to expensive time-division multiplexing (TDM) services. VoIP has been business-grade for many years. Its gradual adoption has reached critical mass, where most businesses now know about it and a growing number are using it.

Though newer technologies such as unified communications offer larger feature sets, VoIP still provides a point of entry for small and medium-size businesses seeking to upgrade their legacy telephony systems to more versatile IP-based services. This buyer's guide discusses the evolution of VoIP, its major use cases and which features to consider before making a purchasing decision.

Table Of Contents

  • Explained
  • How it works
  • Features
  • The bottom line