Unified Communications Definitions

  • C

    communication portal

    A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media. The most common modes are e-mail, texting, Voice over IP (VoIP) and conventional telephone services... (Continued)

  • communications platform as a service (CPaaS)

    Communications platform as a service (CPaaS) is a cloud-based service that allows organizations to add real-time communication capabilities like voice, video and messaging to business applications by deploying application program interfaces (APIs).

  • communications-enabled business processes (CEBP)

    Communications-enabled business processes (CEBP) is the integration of communications capabilities into software-enabled business procedures, applications and technologies... (Continued)

  • D

    data transfer rate (DTR)

    Definition: data transfer rate (DTR) is the amount of digital data that is moved from one place to another in a given time.

  • dedicated line

    A dedicated line is a telecommunications path between two points that is available 24 hours a day for use by a designated user (individual or company).

  • dial peer (addressable call endpoint)

    A dial peer, also known as an addressable call endpoint, is a device that can originate or receive a call in a telephone network.

  • dial peer hunting

    Dial peer hunting is a feature of voice over IP (VoIP) systems in which the device at the originating router attempts to find an alternative addressable call endpoint if it cannot establish a connection to the intended endpoint.

  • Distributed Universal Number Discovery (DUNDi)

    Distributed Universal Number Discovery (DUNDi) is a peer-to-peer system for translating phone numbers and internal extensions to voice over IP (VoIP) addresses.

  • E

    E911 (Enhanced 911)

    In the United States, E911 (Enhanced 91 is support for wireless phone users who dial 911, the standard number for requesting help in an emergency.

  • ear and mouth (E&M)

    Ear and mouth (E&M) is a technology in voice over IP (VoIP) that uses a traditional telephone handset with an earphone (or earpiece) for listening to incoming audio and a microphone (or mouthpiece) for transmitting audio.

  • Ethernet/IP (Ethernet Industrial Protocol)

    Ethernet/IP (Ethernet Industrial Protocol) is a network communication standard capable of handling large amounts of data at speeds of 10 Mbps or 100 Mbps, and at up to 1500 bytes per packet.

  • F

    federated presence management (FPM)

    Federated presence management (FPM), also called unified presence management, is a technology that allows device users to control all aspects of their communications with other users, regardless of the make or platform of the devices.... (Continued)

  • find me / follow me

    Find me and follow me are two call forwarding services that are commonly used in conjunction with each other... (Continued)

  • G

    G.711

    G.711 is the default pulse code modulation (PCM) standard for Internet Protocol (IP) private branch exchange (PBX) vendors, as well as for the public switched telephone network (PSTN).

  • G.722

    G.722 is a standard for high-quality digital voice communications that is expected to lead to increased use in Voice over Internet Protocol (VoIP)... (Continued)

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