V - Definitions

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  • V

    video conferencing

    Video conferencing is live, visual connection between two or more remote parties over the internet that simulates a face-to-face meeting.

  • video streaming

    Video streaming is a continuous transmission of video files from a server to a client.

  • virtual call center

    A virtual call center -- or virtual contact center (VCC) -- is a call center in which the organization's representatives are geographically dispersed, rather than situated at workstations in one location.

  • virtual phone number

    A virtual phone number is a telephone number is used to route calls to the user's actual phone number or numbers.

  • vishing (voice or VoIP phishing)

    Vishing (voice or VoIP phishing) is a type of cyber attack that uses voice and telephony technologies to trick targeted individuals into revealing sensitive data to unauthorized entities.

  • VoIP (voice over Internet Protocol)

    VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection.

  • VoIP caller ID (voice over Internet Protocol caller identification)

    VoIP caller ID (voice over Internet Protocol caller identification) is a caller ID application for VoIP phones that works in the same way as caller ID on a conventional telephone line.

  • VoIP phone

    A VoIP phone is a hardware- or software-based telephone designed to use voice over Internet Protocol (VoIP) technology to send and receive phone calls over an IP network.

  • Vonage

    Vonage is a communication platform as a service (CPaaS) provider for consumers and businesses that makes it possible for customers to connect and communicate on any device through cloud-hosted voice, video, chat and short message service (SMS).

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