Unified Communications ROI Definitions

  • S

    Skype for Business

    Skype for Business, formerly known as Microsoft Lync Server, is a unified communications (UC) platform that integrates common channels of business communication and online meetings, including instant messaging (IM), presence, voice over IP (VoIP), video conferencing, file transfer, web conferencing, voicemail and email.

  • U

    UCaaS (Unified Communications as a Service)

    Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.

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