IP Telephony ROI Definitions

  • I

    Internet Protocol

    The Internet Protocol (IP) is the method or protocol by which data is sent from one computer to another on the Internet.

  • P

    private branch exchange (PBX)

    A PBX (private branch exchange) is a telephone system within an enterprise that switches calls between enterprise users on local lines while allowing all users to share a certain number of external phone lines.

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