Collaborative Applications Definitions

  • C

    communications platform as a service (CPaaS)

    Communications platform as a service (CPaaS) is a cloud-based service that allows organizations to add real-time communication capabilities like voice, video and messaging to business applications by deploying application program interfaces (APIs).

  • I

    instant messaging (IM or IM-ing or AIM)

    Instant messaging (sometimes called IM or IMing) is the ability to easily see whether a chosen friend or co-worker is connected to the Internet and, if they are, to exchange messages with them.

  • O

    ORTC (Object Real-Time Communications)

    ORTC (object real-time communications) is an open source component of WebRTC that enables mobile endpoints to talk to servers and Web browsers with real-time communications capabilities. ORTC is under development by a W3C community group that is supported by vendors including Hookflash, Google and Microsoft.

  • P

    presence leveraging

    Presence leveraging refers to any technology that supports and expands presence, the ability of a network subscriber to locate and identify any other user's computing device as soon as the other user connects to the network... (Continued)

  • R

    real-time application (RTA)

    A real-time application (RTA) is an application program that functions within a time frame that the user senses as immediate or current. The latency must be less than a defined value, usually measured in seconds... (Continued)

  • real-time communications (RTC)

    Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency. In this context, the term "real-time" is synonymous with "live." (Continued)

  • real-time communications dashboard (RTCD)

    A real-time communications dashboard (RTCD) is an application designed to facilitate efficient, convenient real-time communications (RTC) in a business environment. RTC is any mode of telecommunications in which all users can exchange information instantly or with negligible latency... (Continued)

  • rich presence technology (RPT)

    Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doing it... (Continued)

  • V

    virtual meeting room

    A virtual meeting room is a cloud-based collaboration space that allows people in disparate geographical locations to meet in real time.

  • W

    web conferencing

    Web conferencing is a form of communication that enables real-time sharing of computer screens, applications or web-based content among two or more devices.

  • Z

    zenware

    Zenware refers to application programs that function with a minimum of superfluous user intervention... (Continued)

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