find me / follow me

Find me and follow me are two call forwarding services that are commonly used in conjunction with each other... (Continued)

Find me and follow me are two call forwarding services that are commonly used in conjunction with each other. Find me service allows the user to receive calls at any location; follow me service allows the user to be reached at any of several phone numbers.

Find me / follow me is often used in IP telephony. In some systems, the user is assigned a virtual phone number. When that number is dialed the system routes the call through a user-defined list of numbers. The numbers may be called simultaneously or sequentially, either in a preferred order or in accordance with the user's scheduled activities and locations. Once the list has been called and no connection made, the system may route the call to voice mail.

In a unified messaging system (UMS), find me / follow me may route messages among VoIP, voice email, fax and text messaging applications.

This was first published in October 2008

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