Unified Communications ROI, Developing a UC Strategy, UC Architecture and Service Models
SIP and Unified Communications Standards, Mobile Unified Communications, UC Integration and Interoperability, Unified Communications Security
IP Telephony ROI, VoIP Migration and Implementation, VoIP QoS and Performance, IP Telephony Systems
Communication Integration with Enterprise Applications, Social Networking for Business, Business Video Conferencing and Telepresence Technology, Mobile Unified Communications Applications, Collaborative Applications
Call forwarding is a telephone service that automatically routes the user's incoming calls to another number. The process may involve use of a virtual phone number. In a find me / follow me service, call forwarding may allow calls to be routed to the user at any location or to route calls through a number of different phone numbers or other applications, such as voice e-mail or text messaging.
Is there a tradeoff between capacity and quality with HD video conferencing bridges? Some vendors say yes, but IT pros must take a broader perspective on multipoint video conferencing.
Think you're a SIP superstar? Test your know-how in this tricky terminology test.
The main goal of a unified communications strategy should be to facilitate an innovative business process regardless of the communications medium. Read what steps contributor Bill Trussell advises for your unified communications integration.
Bring your own device (BYOD) can be a boon for both employees and enterprises, but clear policies and management tools are needed.
IT departments deploying mobile health care solutions must ensure that using mobile devices in health care settings doesn't violate federal laws or compromise security.
Distributed antenna systems and in-building wireless solutions are two options to improve wireless cellular coverage within an enterprise facility.
Admins should take WPS attack precautions to avoid unauthorized WLAN access, yet understanding the WPS protocol and its own vulnerabilities is key to complete network protection.
In this video, learn how to integrate Juniper QFabric into existing data center architecture, taking into account the issues that can be associated with the technology.
With AirMagnet’s wireless intrusion prevention system and RF spectrum analysis, a large school district improved wireless LAN security and solved Wi-Fi interference problems.
Latin American smartphone adoption is more robust than North America's, and the consumers are more mobile-friendly than their peers in developed economies.
Rising demand for high-quality network service delivery will require operators to undertake a massive wireless network upgrade, driving deals like the AT&T/T-Mobile acquisition.
In this ACG Research HotSeat video, Managing Partner Ray Mota gives viewers a quarterly update on the telecom service provider routing and switching market.
At Cisco Live London, Cisco debuted 40 and 100 GbE line cards for Nexus and Catalyst switching lines, as well as a 4-antenna wireless access point meant to soup up the WLAN.
The need for public sector IT solutions is growing due to developing network activity, but can partners must be ready to commit to longer sales cycles and other complications.
Channel partners can offer Ingram Micro’s IT asset disposal services to provide customers with secure data removal while remaining environmentally friendly by recycling devices.
WAN optimization has evolved beyond bandwidth management, according to Gartner's new Magic Quadrant: Enterprises need cloud and mobile optimization.
Deciding between hardware vs. software VPNs is the first step in narrowing down the best VPN solution for your enterprise.
In this Ask the Expert response, VPN expert Rainer Enders explains why BGP-4 support is necessary when configuring a router for a Layer-3 MPLS VPN.
With all the chatter around hosted services these days, it pays to know about Exchange Online. Get a handle on its benefits and drawbacks.
As Exchange organizations look to Office 365, questions arise about mobile device support in the cloud. Exchange Online may have the features your enterprise wants and needs.
It’s easy to confuse mail users with mail contacts in Exchange 2010. Our expert sorts out the differences between these seemingly interchangeable terms.