Definition

call forwarding

Call forwarding is a telephone service that automatically routes the user's incoming calls to another number. The process may involve use of a virtual phone number. In a find me / follow me service, call forwarding may allow calls to be routed to the user at any location or to route calls through a number of different phone numbers or other applications, such as voice e-mail or text messaging.

This was last updated in March 2008
Posted by: Margaret Rouse

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