Unified communications technology basics
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Web conferencing is a form of real-time communications RTC in which multiple computer users, all connected to the Internet, see the same screen at all times in their Web browsers. Some Web conferencing systems include features such as texting, VoIP (voice over IP) and full-motion video.
Web conferencing allows users to carry on business meetings and seminars, make presentations, conduct demonstrations, provide online education and offer direct customer support. Control of the session can be passed among users so that any attendee can act as the main presenter. The most effective Web conferencing solutions require high-speed Internet connections at all user sites.
Several vendors offer Web conferencing services for a nominal monthly fee. System requirements are modest. Most personal computers have sufficient resources to use Web conferencing through their existing browsers. Installation of the supporting software, if any, is easy and there is practically no learning curve.
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