Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions.
In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and unified communications, the features each provides to users and the transition from UM to UC.
Whether you are considering UC or have already implemented it, the videocast will help you ask the right questions to select the best converged communication platform to meet your business needs. Learn more about how UC will continue to impact the future of communications.
Let us know what you think of this videocast!