Voice over IP (VoIP) technology is quickly becoming a popular mode of voice communication, but choosing the right VoIP vendor requires understanding how voice technology has evolved to address current business needs. Modern Internet Protocol (IP) standards support combining voice -- traditionally delivered via time-division multiplexing (TDM) telephony -- with Web-based data streams. VoIP technology can help boost productivity and provides a point of entry for businesses that want to upgrade their legacy telephony systems to more versatile IP communications services.
This guide will walk you through the process of buying VoIP, exploring how VoIP evolved for the enterprise and what benefits it can provide for your business. The guide also looks at which features to consider when choosing a VoIP vendor, and finally compares the top VoIP vendors in the market, accompanied by product overviews.
The evolution of VoIP for the enterprise
Voice over IP evolved out of a need to combine low-cost, Web-based data streams with closed-circuit TDM telephony.
Telephony expert Jon Arnold dissects enterprise VoIP basics -- including the technology's evolution and how it works -- and compares it with legacy telephony. Continue Reading
2Do I need?-
How buying VoIP benefits businesses
Buying VoIP provides many benefits for businesses, including cost savings, easier migration to unified communications, and higher productivity.
Migrating from standard telephony to VoIP can be beneficial. In this article, telephony expert Jon Arnold examines three common VoIP use cases. Continue Reading
3How to buy-
Criteria to consider when choosing a VoIP vendor
Buying VoIP products requires careful consideration of a number of factors. VoIP vendors should be evaluated primarily by the following criteria: ease of use, definition of scope, existing network infrastructure and the possibility of future upgrades.
4Which should I buy?-
Choosing the right VoIP product for you
Take a look at our comparison of the leading VoIP vendors on the market before you make your purchasing decision.
Before purchasing a VoIP system, enterprises need to carry out careful research as VoIP vendors offer intricate products with varying capabilities. Continue Reading
5Top product overviews-
A glance at the top VoIP products
Take a look at our product overviews of the leading VoIP vendors. Many of these products can accommodate a range of business sizes and enhance the way companies work.
The Adtran VoIP lineup, consisting of the NetVanta 7100 and 7060 IP PBX products, supports a wide range of features, including routing, switching and stateful firewall. Continue Reading
Panasonic VoIP offerings include the KX-TDE series, with support for more than 1,000 extensions and up to 64 SIP trunks, providing customers with several configuration options. Continue Reading
The Mitel VoIP platform consists of the 3300 series controllers. With support for up to 2,000 SIP trunks, the 3300 series can replace legacy telephony in small or large businesses. Continue Reading