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How do you consider or account for the cultural change required to achieve productivity benefits?
How do you consider or account for the cultural change required to achieve productivity benefits?
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What causes VoIP solutions to under-deliver?
VoIP solutions are all the talk nowadays in telephony solutions, but what are the typical risks causing these investments to under deliver on their great promise?
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What are some ways to capture VoIP calls off of the LAN?
To capture and record VoIP calls, we have been advised that data mirroring capability on the switch is needed. Are there other ways to capture the VoIP calls off of the LAN?
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The technology is converging -- do I need to converge my departmental structure as well?
The technology is converging -- do I need to converge my departmental structure as well? It seems inefficient to not have these skill sets under the same umbrella. What might a combined organizatio...
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Is there a standard for voice quality on a VoIP and VoATM networks? What I am asking needs to includ
Is there a standard for voice quality on a VoIP and VoATM networks? What I am asking needs to include jitter, packet loss and delay?
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How can I implement VoIP and retain existing system hardware to save money?
I run a office with two locations (New York and Los Angeles). We have two diferent PBX systems (Avaya Partner and Toshiba Strata). How can I implement VoIP and retain existing system hardware to ...
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VoIP without H.323 or SIP
Can you implement VoIP without H.323 or SIP? Find out in this expert answer.
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Voice over VPN for call terminations
A SearchEnterpriseVoice.com member wants to setup voice over VPN for several sites for call terminations. Expert Patrick Ferriter explains hardware requirements and implementation options here.
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H.323 and VoIP requirements
A SearchEnterpriseVoice. com member wrote, "We intend to interconnect two PBXs in remote offices by VoIP. Both PBXs have H.323 (BRI QSIG) gateway cards installed. The data network to be used for Vo...
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Criminal abuse of VoIP
A law enforcement professional charged with understanding the ways that crimincals might abuse VoIP, gets expert advice from Andrew Graydon, Chair of the Security Requirements Committee at VoIPSA. .
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Alternative to keeping data and VoIP traffic on separate VLANs
Expert Andrew Grayson of VoIPSA explains some cost-efficient alternatives to keeping data and VoIP traffic on separate VLANs.
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Do session border controllers (SBCs) improve security at the level of VoIP traffic?
A SearchEnterpriseVoice.com member asked, "Do session border controllers (SBCs) improve security at the level of VoIP traffic?" Get the expert answer and advice on SBCs here.
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How many calls can a T1 handle and what is bandwidth of each call?
A SearchEnterpriseVoice.com member is planning a VoIP implementation at his company. He asked, "How many simultaneous calls can be handled by a T1 and what is the bandwidth for each call?" Get th...
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How much bandwidth will I need for VoIP?
In this expert answer, Carrie Higbie helps you to determine how much bandwidth you will need to implement VoIP.
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Tools to prepare a data network for voice
Troubleshooting network errors is no trivial task, but it is essential to a successful voice implementation. Learn what tools and actions you need to get your network ready for voice here.
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VoIP for SMBs
Is VoIP really a cost-effective solution for small and midsized companies? In this response, expert Tom Pisello explains what key factors these businesses must consider before implementing a VoIP s...
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Recommended codecs for wideband speech
In this expert answer, Patrick Ferriter discusses codecs for wideband speech and possible options for several target markets.
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Hardware and bandwidth requirements for VoIP
In this expert reply, Patrick Ferriter takes a look at the questions you should ask before implementing VoIP. Patrick suggests bandwidth minimums and hardware options for a small VoIP installation.
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Understanding Cisco IP telephony
This expert answer presents books and resources to help you learn about Cisco's IP telephony architecture.
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Preparing contact center network for regulatory requirements
Get expert advice on how to handle quality monitoring and regulatory requirements for your contact center network here.
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What is a call park phone feature and how does it work?
UC expert, Matt Brunk, explains a call park phone feature, how it works and how it compares to a visual call park feature in this expert response.
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What drivers are funding the growth of video platforms?
There are four drivers that are spurring video interest and funding the procurement of video platforms, says Nemertes Research's Irwin Lazar.
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Why is VoIP quality of service a challenge?
Voice over IP quality of service can be tricky due to a variety of factors that influence its performance, says VoIP expert Jon Arnold.
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