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Why is VoIP quality of service a challenge?
Voice over IP quality of service can be tricky due to a variety of factors that influence its performance, says VoIP expert Jon Arnold.
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What can make telephone systems more energy efficient?
You can make just about anything energy efficient, even telephone systems. See what options our unified communications expert suggests.
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What is voicemail and how does it work?
Our unified communications expert explains what exactly voicemail is and how it works in this Ask the Expert response.
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What's next after integrating existing UC applications?
After integrating existing UC applications as part of a UC solution, there are steps that need to be taken, says Irwin Lazar of Nemertes Research.
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Is it a challenge to bring video into UC architecture?
Trying to integrate video into UC architecture is doable, but it's no stroll in the park, according to Nemertes Research's Irwin Lazar.
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Is video just for real-time collaboration?
There are other ways people can take advantage of video besides just real-time collaboration, says Irwin Lazar, vice president of Nemertes Research.
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Why are enterprises clinging to legacy phone systems?
IP telephony adoption will remain slow because legacy phone systems are still reliable, Jon Arnold explains in this Ask the Expert response.
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Is it possible to conduct hands-free VoIP calling?
Hands-free VoIP calling can offer an experience similar to using a Bluetooth headset with a mobile device, says VoIP expert Matt Brunk.
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What are the different types of PBX systems?
The types of PBX systems available shifted after the advent of Internet Protocol, according to IP telephony expert Jon Arnold.
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Are there any advantages to using PSTN over VoIP?
You may have to sacrifice some advantages of the public switched telephone network if you switch to VoIP, says telephony expert Jon Arnold.
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Can I switch between a built-in and external webcam?
Video expert Steve Campbell answers a question about built-in and external webcams. Certain factors affect the quality of your experience, he says.
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Can I share my webcam with multiple programs at once?
There are a few ways you can share your webcam with multiple programs at once, but you have to beware of malware, says video expert Steve Campbell.
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Should you increase bandwidth after buying SIP trunks?
Cost will play a factor when deciding whether to increase your Internet bandwidth after buying SIP trunks, says IP telephony expert Jon Arnold.
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Can Session Initiation Protocol run over 802.11?
Session Initiation Protocol may be able to run on top of 802.11, but there are important factors to address, says telephony expert Matt Brunk.
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Why is SIP trunking better than PRI and BRI?
SIP trunking is preferable over PRI and BRI based on flexibility and cost benefits, says telephony expert Matt Brunk.
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Are there benefits of SIP trunking over hosted VoIP?
Benefits of SIP trunking vs. hosted VoIP stem mainly from cost savings, but one isn't necessarily replacing the other, says VoIP expert Matt Brunk.
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When should you use an external webcam?
The decision of whether to use an external webcam depends on what you intend to use video conferencing for, says video expert Steve Campbell.
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What VoIP telephony options should businesses consider?
Businesses looking to use VoIP telephony technology have many options. Expert Jon Arnold outlines factors to consider when picking a VoIP system.
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Are collaboration apps vendors unifying solutions?
Collaboration application vendors need to step up their game on the app front by improving functionality and unification, says analyst Zeus Kerravala.
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How the mobile collaboration market needs to evolve
We have a ways to go before mobile collaboration and BYOD initiatives will be compatible with UCC tools, says our networking expert.
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Can you mix different unified communications solutions?
It is possible to mix different unified communications solutions to fit your needs, says UC expert Jon Arnold.
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What is a call park phone feature and how does it work?
UC expert, Matt Brunk, explains a call park phone feature, how it works and how it compares to a visual call park feature in this expert response.
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What drivers are funding the growth of video platforms?
There are four drivers that are spurring video interest and funding the procurement of video platforms, says Nemertes Research's Irwin Lazar.
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