Q
Evaluate Weigh the pros and cons of technologies, products and projects you are considering.

Which network monitoring software manages real-time UC traffic?

Network monitoring software helps organizations manage the demanding real-time traffic of UC apps. Networking expert Carrie Higbie explains how to select the right software.

Selecting the right network monitoring software for real-time traffic, like voice and video, depends on how exactly...

you want to use the network management tools. You can actually harm the network and slow it down by looking at it too closely.

First, your network monitoring software should be highly customizable regarding the duration of monitoring and what is being monitored. Monitoring and tapping all traffic is very different than just looking to make sure circuits and IP addresses are up and running.

When you start looking into network monitoring software, you'll notice a large variance in pricing and functionality. At a minimum, you'll want to see statistics for packets passed, what port is using the most bandwidth, the devices up and down, and retransmissions, which alone can indicate an issue.

Sometimes you may be fine with the tools that come with your manageable routers and switches. Purchasing network monitoring software alone will not make your devices manageable. Devices that can be managed are generally more expensive than their "dumb" counterparts, as there are more components that record and react in the smarter devices.

To find suitable network monitoring software, you should:

  • Define what you want to monitor. A simple up/down time service is far different than snooping packets.
  • Make sure your hardware can support monitoring and management.
  • Ensure your security policies can also support and allow management and monitoring.

Keep in mind that real-time traffic like a voice over IP (VoIP) packet is still a data packet. The things you may want to monitor include sessions and quality of service. But standard network monitoring software will still let you know connection speed, packets passed and when connections go down.

Most VoIP systems come with their own, perhaps rudimentary, monitoring packages. You might want to see if that package meets your needs first. If you need more sophistication, your best bet is to issue a request for information and have companies tell you about their system capabilities. You may find some hidden gems out there. And, of course, don't forget about the great open source tools that are available.

Do you have a question for Carrie Higbie or any other experts? Ask your enterprise-specific questions today! (All questions are treated anonymously.)

Next Steps

How SDN offers real-time management of UC apps

Focus network monitoring software on the user experience

Improve business intelligence with network monitoring

This was last published in June 2016

PRO+

Content

Find more PRO+ content and other member only offers, here.

Essential Guide

Understanding real-time collaboration tools for business

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Join the conversation

1 comment

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

How do you monitor and manage real-time traffic on your network?
Cancel

-ADS BY GOOGLE

SearchCRM

SearchNetworking

SearchSDN

SearchTelecom

SearchITChannel

Close