- From Voice: Call Opened
- From IVR: Play Voice File
- From IVR: Retrieve Digits
- From IVR: Drop Line
Are there any protocols that provide this kind of functionality?
VoiceXML will be adequate for the operations listed in your question. There are several IVR platforms that support this functionality, including Envox 6 -- the applications are created using VoiceXML and executed on the Envox 6 platform.
Dig Deeper on VoIP Migration and Implementation
Related Q&A from Sanjeev Sawai
Is there a standard for encryption of traffic between IP phones? If no, then what options do enterprises have currently to protect the voice traffic ...continue reading
Find out more about music on-hold (MoH) capabilities and SIP enabled audio streams in this expert answer.continue reading
Learn what Nice Logger is and what types of telephony cards it supports in this expert answer.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.