What makes enterprise unified communications work
A comprehensive collection of articles, videos and more, hand-picked by our editors
What are three major enhancements network engineers and architects need to make to their network before adding...
a complete unified communications infrastructure -- i.e., instant messaging, presence, voice and video conferencing?
Do you need advice?
First and foremost, you should start at the physical layer to make sure that your cabling will handle your unified communications infrastructure. For Power over Ethernet, you can technically run it over CAT 5E cabling, but CAT 6 and CAT 6A shielded twisted pairs will generate less heat and support the higher power ratings that are on the horizon. Also, just because a cable says "5E," it doesn't mean it performs to that specification. Older cable plants may not. One estimate given at an IEEE meeting stated that over 50% of all the CAT 5E cabling installed and in use today will not pass 5E testing. Scary!
From a networking standpoint, open systems are the way to go. Some vendors are adding encryption to cabling, and if you change vendors, you have to throw the baby out with the bath water (i.e., rip and replace). Moving up the IP stack, make sure your network is segmented, as you need to support the additional traffic. For instance, make sure that your subnet mask accurately depicts the number of addresses you need.
Security is next. Any data breach is bigger in a unified communications world. Many users like to layer security from various vendors to lessen the chances of a breach.
Lastly, I would say education is key to deploying your unified communications infrastructure. If you are going to implement and support a solution, you should clearly understand it. If there is a problem that arises that you can't understand, you need to know where to go for the answers.
For more information:
- View this article on unified communications infrastructure threats and defense strategies.
- Learn how unified communications infrastructure virtualization is becoming a reality.
Related Q&A from Carrie Higbie Goetz
When a unified communications platform lacks up-to-date functionalities or reaches its end of life, enterprises need to research other vendors and ...continue reading
Before launching hybrid services for UC, make sure your organization is prepared. Learn how to evaluate your organization's needs and potential ...continue reading
WebRTC services can supplement your UC architecture and real-time collaboration strategy. Discover the benefits of deploying WebRTC to simplify ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.