Ask the Expert

What is the impact on staffing from using a route analysis tool?

What would be the impact on staffing if I used a Route Analytics tool, such as Route Explorer, on my network?

    Requires Free Membership to View

Surprisingly, routing issues are the most frequent culprit regarding network failures and issues. These problems result in support calls to the service desk, and generate performance and service level issues. As a result, the network team jumps through hoops to try and locate the source of the issues and resolve the problem as quickly as possible.

Route analytics tools can help network administrators trace the cause of issues, measure end-to-end service levels and performance, discover routing anomalies, predict the results of configuration changes and provide performance baselines for applications and services. This can help the team more quickly identify and resolve issues, or even prevent them before they occur. Companies could save 10-15% of total network management labor costs, reallocating the resources to more strategic projects, while also improving service levels and performance.

This was first published in April 2006