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This was first published in September 2004
Unified Communications ROI, Developing a UC Strategy, UC Architecture and Service Models
SIP and Unified Communications Standards, Mobile Unified Communications, UC Integration and Interoperability, Unified Communications Security
IP Telephony ROI, VoIP Migration and Implementation, VoIP QoS and Performance, IP Telephony Systems
Communication Integration with Enterprise Applications, Social Networking for Business, Business Video Conferencing and Telepresence Technology, Mobile Unified Communications Applications, Collaborative Applications
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This was first published in September 2004
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