Stepping back, though, the soft savings have more to do with the efficiencies that come with VoIP. For example, VoIP often provides richer calling features, making for more productive communication. VoIP also enables presence, which facilitates better real time communication, especially around initiating ad hoc meetings. Since employees only need a broadband connection to use VoIP, this means they can use it in more places, making it easier to stay connected, especially out of the office. With mobility and teleworking growing in importance, the soft benefits of VoIP are becoming easier for businesses to understand.
Dig Deeper on IP Telephony ROI
Related Q&A from Jon Arnold
When evaluating team collaboration apps, organizations must determine which features are required for their users. Expert Jon Arnold offers advice on...continue reading
Mobile-first collaboration is a vital part of a UC strategy. Industry expert Jon Arnold explains why organizations must prioritize mobile ...continue reading
When enterprises make technology buying decisions, employees now wield more power. Learn how lines of business can play a central role in developing ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.