More extensive deployments would require VoIP to integrate with the data network as well as the phone system currently in use. This may require some upfront network assessments, and possibly a network upgrade to accommodate VoIP. Once VoIP is deployed, the impact on operational costs should be minimal. Depending on how much VoIP is being used, there may be a need for network monitoring tools to ensure voice quality and to prioritize voice traffic over data traffic.
As VoIP gains wider adoption across the business, the next step will be to plan projects around a more complete migration away from TDM. This will involve moving to a fully converged network environment, which should lead to reduced operational costs in that IT will now only need to support one network, not two. Another project to plan for would be the eventual turnover from legacy telephony systems to IP systems. Not only will these systems be less costly, but they will require less ongoing maintenance and support.
Dig Deeper on VoIP Migration and Implementation
Related Q&A from Jon Arnold
The Internet of Things is creeping into the enterprise and could change the way employees collaborate. Expert Jon Arnold explains the potential ...continue reading
Enterprises that want a video system that is easy for employees to use should prioritize training and support. Expert Jon Arnold explains what ...continue reading
UC expert Jon Arnold explains why IT managers should work with end users to prevent negative BYOD network impact and create new business ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.