Q

Understanding Cisco IP telephony

This expert answer presents books and resources to help you learn about Cisco's IP telephony architecture.

I am new to IP telephony. I want to know all about the Cisco IP telephony architecture. What are the various components present in Cisco IP telephony?
To understand the IP telephony offerings from Cisco you will want to read the following:

Cisco® CallManager Fundamentals: A Cisco AVVID Solution

and

Cisco IP Communications Express: CallManager Express with Cisco Unity Express

Editor note: You should also take a look at the following free chapter downloads on SearchEnterpriseVoice.com.

Cisco CallManager Best Practices- Chapter 1: Planning the CallManager Implementation

Cisco IP Telephony - Chapter 1: Introduction to Cisco IP Telephony (CIPT) Components

Troubleshooting Cisco IP Telephony - Chapter 1: Methodology and Approach

Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization

This was first published in October 2005

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