What are your suggestions on how to record the audio from our recently installed IP phones on our existing PBX?
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I am afraid that you have not given me enough information. What type of recording? What equipment do you have? What versions and so on? If you can write back with more details, I can try to answer your question in general terms. To get a specific answer, you should speak with your current PBX vendor to determine your system's capabilities.
This was first published in November 2004