Q

Nice Logger explained

Learn what Nice Logger is and what types of telephony cards it supports in this expert answer.

What is Nice Logger? What are the cards present in Nice Logger?

Nice Logger is a call recording system that records both sides of a full-duplex telephone conversation (log) and stores it for future replay. It is used mostly in call centers and other applications where having a record of conversations are important. See www.nice.com/products/multimedia/nicelog.php .

Nice Logger supports many types of telephony cards and interfaces. The most commonly used are T1 and E1. DS1 is the layer 2 name for T1 telephony connections. It is a time division multiplexed digital stream of 24 voice circuits.

This was first published in September 2005

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