Q

Impact of VoIP E911

What impact will the recent VoIP E911 NPRM, by the FCC, have on CPE and providers?

VoIP service providers will have to be able to transmit 911 calls along with a call back number and a customer's location information to a PSAP over the wired E911 network. In addition, they are going to have to work on collateral explaining their support for E911 and submit a letter to the FCC to indicate their compliance with the order.

This is going to cost VoIP service providers additional money and that charge will likely be passed along to their customers.

For the CPE manufacturers, it will likely be decided that all new equipment provided starting from a certain time next year must be capable of providing location information. This will likely mean additional software will be required to support this feature.

This was first published in June 2005

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