Do you need specific software to make it work?
Should it reside in routers or in Ethernet LAN switches?
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Kate Gerwig, Editorial DirectorIt will depend on whether you are using H.323, SIP or DEC for your VoIP, but what happens is that the routers and layer 3 switches look at the quality of service bit and determines if the packets should be processed ahead of other packets. It will throttle back data (which can stand a few re-transmissions) and let voice go ahead (which does not do well with re-transmissions.)
This was first published in March 2006