The cloud is a strategy, methodology and a means to do business. A cloud adoption strategy is not much different...
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
for unified communications than it is for other applications. But cloud-based UC is usually less forgiving. After all, it's a main communications platform.
Not all cloud providers are alike. Their services, fees, portability, stability and availability can vary. So, first, you must consider the way in which you evaluate business partners, including cloud providers.
To start your cloud adoption strategy, list the UC pieces you want in the cloud and the pieces you want in-house. Do your research to make sure the two environments coexist in the long term.
If you plan to move to a cloud-only platform, then do even more research. Choose the providers that carry an acceptable level of risk for your business.
A new provider might have some flashy features, and you may want to work with a relative unknown to get those features. Or, your business may want to stick with a tried-and-true provider. Make sure, however, whatever UC portion sits in the cloud can move to another service or back in-house, if necessary.
Vendor lock-in may occur with some providers. You certainly don't want your communications stuck in a poor provider's cloud or with a provider that goes belly up with your data.
Most worthwhile cloud providers will let you test the platform. Play around with a test account and see how easy it is to spin accounts up and down.
Pay attention to where providers house their platforms. Make sure the facility mirrors the level of security and privacy that you require in your cloud adoption strategy. Don't put sensitive information in a facility that does not meet your security requirements. Make sure the provider's facility is well-connected so you don't get stuck with bottlenecks that are beyond your control.
Don't forget to include time for knowledge transfer for admins and users in your cloud adoption strategy. Be generous on the time it takes to implement a cloud strategy so you can prepare for the unexpected.
Do you have a question for Carrie Higbie Goetz or any other experts? Ask your enterprise-specific questions today! All questions are treated anonymously.
Where IT staffs fit in a cloud adoption strategy
The three benefits of deploying cloud UC
Cloud UC deepens reach into the enterprise
Dig Deeper on Developing a UC Strategy
Related Q&A from Carrie Higbie Goetz
Virtualizing enterprise session border controllers can help reduce business expenses. Networking expert Carrie Higbie Goetz explains how to deploy ...continue reading
Organizations need to consider several factors when debating using on-premises or cloud video conferencing. Learn how to evaluate the deployment ...continue reading
VoIP service providers have specific guidelines to meet to ensure E911 services are properly configured and meet regulatory standards. Learn how to ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.