Q

How do SIP providers handle E911 service calls?

SIP providers approach E911 service calls in varying ways, according to VoIP expert, Matt Brunk.

How do Session Initiation Protocol (SIP) providers handle E911 service calls?

Plain and simple: SIP providers use an E911 gateway service such as 911Enable, 911 ETC and Bulk911. Otherwise, you put a label on every phone that states: "E911 calls cannot be placed from this telephone." Another option is to provision E911 services using traditional services.

For more information: Check out our E911 services primer.

Do you need advice? Submit your unified communications and collaboration questions to editor@searchunifiedcommunications.com for our UC experts to answer.

This was first published in June 2013

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