Enterprise 2.0 is a recognition that we have moved beyond communications technology merely replacing paper business processes with paperless ones. When you can facilitate new business processes that are additive to business generation activities you can admit that you have moved into the Enterprise 2.0 mindset.
Unified communications means many things to many people. At its core, UC is a recognition that communications can happen in many forms. UC means that an infrastructure should not be the limiting factor in crossover applications such as delivery of images to mobile devices rather than fixed ones, and that voice and data can be one in the same in certain instances. Web 2.0, as a state of mind, can be utilized as part of a UC strategy or "toolkit" and can become part of Enterprise 2.0 if applied correctly.
In many ways the "2.0" mentality is intended to provide you with permission to think differently than you have before.
This was first published in October 2007