Can simple project management be gained through unified communications and collaboration (UCC) or any component of this type of solution? If so, how? How are project management and UCC related?
Have a question about unified communications?
Unified communications can remove a layer from the traditional voice system. In particular, one advantage is that you can use VoIP phones over traditional structured data cabling. From a pure install perspective, you don't have to coordinate telco resources; instead, you can use your data personnel to handle rollouts. Since standards call for two fully terminated outlets (all four pairs terminated) at the work area, adding a new phone is as simple as plugging it in and configuring it -- which makes for simple project management. In a traditional install, one would need to coordinate analog cabling personnel to punch down the pairs, then someone in telco to set up voice mailboxes, etc. When it all becomes one IP system, then the installation is just like adding a laptop in many ways. Of course, it also depends on the project you are undertaking.
For more information, see what social project management tools are emerging in the unified communications market.
Dig deeper on Developing a UC Strategy
Related Q&A from Carrie Higbie, Unified Communications Expert
Vendors have many names for the user dashboard in a UC system. Expert Carrie Higbie explains how it compares to a single pane of glass.continue reading
With data security breaches headlining the news, UC expert Carrie Higbie explains why enterprises should secure communications platforms.continue reading
Can utility companies tie UC technology to a smart grid system? Expert Carrie Higbie explains how they already have.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.