Can outsiders access my VoIP line and gather confidential data?

Can outsiders access my VoIP line and gather confidential data?

What should be my main concern when making a VoIP conference call? Should a business worry about confident data being tapped or a third party listening to the conversations?

    Requires Free Membership to View

    Login

    SearchUnifiedCommunications.com members gain immediate and unlimited access breaking industry news, expert advice on UC, technical guides, and more -- all at no cost. Join me on SearchUnifiedCommunications.com today!

    Kate Gerwig, Editorial Director

    By submitting your registration information to SearchUnifiedCommunications.com you agree to receive email communications from TechTarget and TechTarget partners. We encourage you to read our Privacy Policy which contains important disclosures about how we collect and use your registration and other information. If you reside outside of the United States, by submitting this registration information you consent to having your personal data transferred to and processed in the United States. Your use of SearchUnifiedCommunications.com is governed by our Terms of Use. You may contact us at webmaster@TechTarget.com.

I have had this question before, and in my opinion, a business has a far greater risk from the cell phones that their employees carry around and use in public areas. I have heard conversations from competitors in airports, on airplanes and conferences. But back to your question, if the network is set up properly, you should be fine. I feel that you would more likely face an attack to web servers or have laptops stolen and used than to have your VoIP compromised. There are several ways to secure the voice links, just as in data, for instance VPNs.

This was first published in January 2008