If you have never used VoIP, there are two basic ways to go – either gradually in phases, or completely on a wholesale...
switchover. In your case, the former would be best, and you can painlessly trial VoIP on a small scale and gauge the savings for yourself. One way would be to VoIP-enable a branch office and use it as a test case. Or you could just get a couple of VoIP lines to trial on their own.
Most VoIP services do not involve contracts, so if it doesn't prove worthwhile, you can easily drop the service. I should also add that trialing a few VoIP lines can easily be done on your own, without the involvement or expense of bringing in an IT consultant. You will need their services if you decide to deploy VoIP on a larger scale, but for now, a simple trial should be sufficient.
Dig Deeper on VoIP Migration and Implementation
Related Q&A from Jon Arnold
While messaging has its benefits, employees sometimes need to elevate their conversations to a video collaboration session. Determine how video fits ...continue reading
While artificial intelligence and chatbots are finding their way into contact centers, the industry has yet to feel the full effect of AI tools, ...continue reading
Google's enterprise collaboration suite offers organizations an array of cloud collaboration tools. But it faces tough competition from the market ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.