Unified messaging is the consolidation of various communications technologies into a single space. Rather than having separate locations for storing voicemail, email, faxes, etc., unified messaging stores them together. Unified messaging subsequently enables users to access all of these communications with a single tool or interface, improving efficiency by providing a single point of contact regardless of the type of communication...
Both instant messaging and unified messaging are components of a comprehensive unified communications solution.
Dig Deeper on Unified Messaging
Related Q&A from Tony Bradley
As unified communications moves toward a software-based solution, do you see a demise in use of cert
Learn what UC expert Tony Bradley thinks about the future of hardware tools.continue reading
I'm interested in the new unified messaging (UM) features in Microsoft's Exchange 2007 SP1. Does OCS need to be in place before these UM features can...continue reading
Learn how to encrypt unified communications (UC) traffic within your organization without negatively affecting availability.continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.