Top 20 unified communications and IP telephony questions and answers 2008

Our experts were busy this year answering your questions about unified communications and IP telephony. Planning for a UC rollout and the associated challenges, UC security, job security and mobility-related questions are topics that found their way to top twenty.

Our experts were busy this year answering your questions about unified communication and IP telephony. Planning for a UC rollout and the associated challenges, UC security, job security and mobility-related questions are topics that found their way to top twenty.

  • How should we go about creating a plan for unified communications within our organization?
    Answer.

  • Is it better to roll out an entire new unified communications system at once or make the changes gradually?
    Answer.

  • How do I choose between PBXs, hybrid VoIP systems and TDM?
    Answer.

  • Can I keep my PBX while migrating to VoIP?
    Answer.

  • What is the best way to build a distributed VoIP enterprise system?
    Answer.

  • What are the most common VoIP and UC system installation problems?
    Answer.

  • How do I integrate UC apps into an existing infrastructure?
    Answer.

  • Will I be able to integrate unified communications with IM applications?
    Answer.

  • What's the best way to assess UC team structure and methods?
    Answer.

  • Convergence and open source solutions the next big things in UC?
    Answer.

  • Will encrypting UC traffic negatively affect availability?
    Answer.

  • Can outsiders access my VoIP line and gather confidential data?
    Answer.

  • What should be considered when developing instant messaging (IM) security policies?
    Answer.

  • Are unified messaging and instant messaging the same thing? How are they distinguished from one another?
    Answer.

  • Can I configure mobile VoIP on my company smartphone?
    Answer.

  • Is the iPhone a good choice for my business?
    Answer.

  • Configuring a cost-effective VoIP network for overseas calls.
    Answer.

  • How will employee desktop video use affect our network?
    Answer.

  • Securing your IT/telecom job in a tough economy.
    Answer.

  • What are the benefits to taking the Cisco 642-426 troubleshooting UC course and UCSE training?
    Answer.
  • This was first published in December 2008

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