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Eye on the unified communications market

Eye on the unified communications market

Unified communications is a rapidly growing and evolving market, with new products and solutions announced on what seems to be a daily basis. The unified communications (UC) market is composed of various elements and components, provided by a variety of vendors. There are several groups of players in the enterprise UC arena, all coming from different directions: the switch, enterprise IM and presence, messaging, mobile devices, conferencing/collaboration, applications and so on.

Each month, SearchUnifiedCommunications.com will profile a key UC vendor to help you better understand the company's business model and how it may fit into your UC strategy. Check out our list of vendors we've profiled so far and our table of vendors and their products.

Vendor	Product	Features
Alcatel-Lucent	OmniTouch UC Suite My Instant Communicator Genesys GETS	User Profiles
Avaya	Intelligent Presence Server One-X versions	4 UC bundles. Also: CEBP Services: SIP, Speech, Mobility
Cisco	Unified Presence Server/Unified Presence Communicator WebEx, WebEx Connect	Intelligence in network SaaS
Mitel	Mitel Application Suite/Your Assistant 3300 Live Business Gateway	"Presence Everywhere" -- contact center, UM, etc.
NEC	UC for Business, UC for Enterprise Business ConneCT -- SMB	Unified infrastructure, UC applications, Unified Business
Nortel	Converged Office MCS 5100	ICA w/MSFT; Comm-Enabled Appls (CEA), Agile
Siemens	OpenScape UC Application OpenScape UC Server	Speech-enabled voice portal, multiple PBX integrations; OpenSOA
Interactive Intelligence	Customer Interaction Center (CIC) Vonexus Enterprise Interaction Center	Standards-based "All-in-One" Platform

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- hyperconnectivity

This was first published in March 2009

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