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Complete guide to caller ID spoofing

Find out the history of caller ID spoofing, how it's being used today to gain access to valuable information, and what you can do to protect yourself and your company. (ARTICLE)


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COLLABORATION  

Consider IBM Lotus SameTime for UC, not just Microsoft ...: For a successful unified communications (UC) deployment, enterprises should consider their options beyond the popular Microsoft OCS. (TIP)
Cisco inks managed TelePresence deal with AT&T (ARTICLE)
Facebook's take on communications should be embraced (ARTICLE)
MESSAGING/MOBILITY  

rich presence: Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they ... (WHATIS.COM DEFINITION)
Mobile unified communications is still about the basics (ARTICLE)
Microsoft sparks interest in converged contact centers (ARTICLE)
UC ARCHITECTURE  

Mobile unified communications is still about the basics: For large enterprises, mobile communications is about getting fixed-mobile convergence right before moving on to advanced features. (ARTICLE)
Complete guide to caller ID spoofing (ARTICLE)
Microsoft sparks interest in converged contact centers (ARTICLE)
IP TELEPHONY  

Mobile unified communications is still about the basics: For large enterprises, mobile communications is about getting fixed-mobile convergence right before moving on to advanced features. (ARTICLE)
Microsoft sparks interest in converged contact centers (ARTICLE)
Is VoIP just a business staple or is it primed for ... (EXPERT ANSWER)
SITE HIGHLIGHTS

An introduction to SIP, part 1: SIP is the primary protocol that's used by most VoIP and UC products. This tip will explain how the SIP protocol works.

An introduction to SIP, part 2: Part 2 of a three part series on the Session Initiation Protocol, this article discusses commonly used SIP codes and response verbs, and explains basic...

An introduction to SIP, part 3: In the last of a series of three tips introducing the basics of the Session Initiation Protocol (SIP), Brien Posey discusses the four types of SIP head...

Transitioning to unified communications with e-learning: The use of unified communications applications can be accelerated with e-learning systems.

Building a UC strategy: To create a UC strategy, you must first understand your current business processes and incorporate your business partners into the strategy.
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Answers For Your Biggest UC Questions

VoIP Bandwidth: Calculate Consumption

EDITOR
Leigha Cardwell
Leigha Cardwell

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MORE NEWS

For enterprises, mobile unified communications is still about the basics
For large enterprises, mobile communications is about getting fixed-mobile convergence right before moving on to advanced features. (ARTICLE)

Complete guide to caller ID spoofing: Safeguarding your resources
Find out the history of caller ID spoofing, how it's being used today to gain access to valuable information, and what you can do to protect yourself and your company. (ARTICLE)

Microsoft's partnership with Aspect sparks interest in converged contact centers
Early promoters of converged contact centers claim the efficiencies lead to improved sales and happier customers, but the research results are less clear. (ARTICLE)

Siemens integrates new contact center application into its OpenScape UC platform
Siemens has announced OpenScape Contact Center, an application that is fully integrated with its SIP-flavored, software-based OpenScape Unified Communications portfolio. (ARTICLE)

Cisco inks managed TelePresence deal with AT&T
As Cisco reports brisk TelePresence sales, the company announces a managed service offering with AT&T. (ARTICLE)

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