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Cloud unified communications creates new security risks

UC security is not a priority, according to a survey of IT professionals. But security should not be overlooked, as cloud UC creates new risks.

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Enhanced 911 helps pinpoint employee locations

Mobile workers and government rules could force enterprises to enhance their 911 services. In particular, call routing and employee-location management are key issues.

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How do businesses use WebRTC beyond voice and video calls?

While many organizations use WebRTC for voice and video calls, enterprises can take advantage of the technology in other ways. Learn about some lesser-known WebRTC use cases.

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Amazon unveils Chime, takes on Cisco WebEx, Microsoft Skype

Amazon Web Services has introduced Amazon Chime, a communications-as-a-service product that could become a strong rival to Cisco WebEx and Microsoft Skype for Business.

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