New & Notable


Telephony sees increased relevance in UC Magic Quadrant

In UC news, Gartner's UC Magic Quadrant shows a maturing on-premises market; a survey of SMBs -- and their experiences with hosted UC -- provides five key findings.


How should lines of business drive video conferencing?

When enterprises make technology buying decisions, employees now wield more power. Learn how lines of business can play a central role in developing a video conferencing strategy.


Video conferencing use cases evolve with the technology

Use cases for video conference technology have transformed recently, as the software-as-a-service model provides greater flexibility, lower cost of ownership and easier deployments.


Toshiba's VIPedge lowers telecom costs for SMBs

VIPedge, the Toshiba cloud UC system, implements unified communications as a service with strong support help and integration with existing Toshiba IP PBX units.

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Unified Communications Basics

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    This quiz tests your knowledge of WebRTC architecture

    The WebRTC architecture demands widespread knowledge of different computer science disciplines. Take this quiz to test your WebRTC technical expertise.

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    web conferencing

    Web conferencing is a form of communication that enables real-time sharing of computer screens, applications or web-based content among two or more devices.

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    video conference (video conferencing)

    A video conference is a live connection between people in separate locations for the purpose of communication, usually involving video, audio and text.

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  • Collaborative Applications

    Cisco experimenting with bots to improve Spark

    Cisco collaboration chief Rowan Trollope says Cisco is testing the use of Spark bots to improve the team messaging service. Bots could handle many basic tasks for Spark users.

  • Business Video Conferencing and Telepresence Technology

    Qumu announces Skype for Business support

    In UC news this week, Qumu's video management platform now offers Skype for Business support, while Bandwidth's SIP service portfolio receives a Skype for Business certification.

  • Collaborative Applications

    Gupshup demos tools to build chatbots for Cisco Spark

    Gupshup has partnered with Cisco in building a chatbot app to help Cisco Live attendees get event information in Spark.