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The basics of VoIP and the evolution of telephony

Telephony expert Jon Arnold dissects enterprise VoIP basics -- including the technology's evolution and how it works -- and compares it with legacy telephony.

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Understanding real-time collaboration in the enterprise

Real-time collaboration applications are the latest trend in the enterprise as IT leaders look to improve employee productivity and collaboration.

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UC blogs: Add MCoEs to enterprise mobility strategy

In UC blogs this week, analysts discuss how a mobile center of excellence can support an enterprise mobility strategy and how enterprises can evaluate PaaS applications.

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Are WebRTC security concerns unwarranted?

Native media encryption and regular Web browser updates mitigate WebRTC security threats. Authorization and fraud-prevention mechanisms can help, too.

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Unified Communications Basics

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    DHCP (Dynamic Host Configuration Protocol)

    Dynamic Host Configuration Protocol (DHCP) is a protocol used by network administrators to automatically assign and manage dynamic IP addresses to devices attached to an Internet network.

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    jitter

    Jitter is the time variation between when packets leave one system and reach another, affecting real-time communications like VoIP and video conferencing.

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    Multi-tenancy, encryption top UCaaS security concerns

    Make sure potential UCaaS providers address multi-tenancy management, end-to-end encryption and session border controller issues for added security.

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