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How much should you budget for huddle rooms?

As office layouts change, huddle rooms and small collaboration spaces are becoming popular. The video tools in these spaces can provide cost-effective communications.

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Amazon enterprise virtual assistant rivals Microsoft

Amazon's enterprise virtual assistant connects Echo devices and voice commands to conference rooms and business applications as the service looks to ease meeting complexities.

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Do mobile communication apps need CPaaS or UC?

Organizations can choose between CPaaS and UC for mobile communications apps. The internal and external communications needs of employees will determine which approach to take.

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Voice contact-center communications not dead

The phone is still the preferred mode of communications across all age groups for consumers dealing with contact centers, according to a recent survey.

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Unified Communications Basics

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    instant messaging (IM)

    Instant messaging, often shortened to IM or IM'ing, is the exchange of near real-time messages through a stand-alone application or embedded software.

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    How much should you budget for huddle rooms?

    As office layouts change, huddle rooms and small collaboration spaces are becoming popular. The video tools in these spaces can provide cost-effective communications.

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    Visual programming tools coming to CPaaS market

    The CPaaS market continues to evolve, as Twilio Studio offers a visual drag-and-drop interface that could reduce the reliance on developers to build communications tools.

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