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Three VoIP benefits that support buying decisions

Migrating from standard telephony to VoIP can be beneficial. In this article, telephony expert Jon Arnold examines three common VoIP use cases.

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WebRTC adoption numbers difficult to measure

WebRTC use cases can help organizations identify problems and find solutions with the browser-based technology in order to determine if it's right for them.

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The basics of VoIP and the evolution of telephony

Telephony expert Jon Arnold dissects enterprise VoIP basics -- including the technology's evolution and how it works -- and compares it with legacy telephony.

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Understanding real-time collaboration in the enterprise

Real-time collaboration applications are the latest trend in the enterprise as IT leaders look to improve employee productivity and collaboration.

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Unified Communications Basics

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    DHCP (Dynamic Host Configuration Protocol)

    Dynamic Host Configuration Protocol (DHCP) is a protocol used by network administrators to automatically assign and manage dynamic IP addresses to devices attached to an Internet network.

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    jitter

    Jitter is the time variation between when packets leave one system and reach another, affecting real-time communications like VoIP and video conferencing.

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    Multi-tenancy, encryption top UCaaS security concerns

    Make sure potential UCaaS providers address multi-tenancy management, end-to-end encryption and session border controller issues for added security.

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