New & Notable


RingCentral leans on Google to up UCaaS value

RingCentral has integrated its UCaaS products with Google Apps Unlimited, adding features that could appeal to larger companies.


How do you manage real-time traffic on the network?

Network monitoring software helps organizations manage the demanding real-time traffic of UC apps. Networking expert Carrie Higbie explains how to select the right software.


Office 365 Skype for Business evolving, but not there yet

As Microsoft continues its foray into unified communications, Office 365 telephony, a cloud service, is not yet a full replacement for on-premises telephony systems.


Medical center integrates telehealth video

The Medical University of South Carolina expands its telehealth program with a video integration that allows doctors to connect with patients directly from health records.

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Unified Communications Basics

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    web conferencing

    Web conferencing is a form of communication that enables real-time sharing of computer screens, applications or web-based content among two or more devices.

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    video conference (video conferencing)

    A video conference is a live connection between people in separate locations for the purpose of communication, usually involving video, audio and text.

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    Understand WebRTC basics to maximize deployment and adoption

    To capitalize on WebRTC technology, organizations must understand its basic functionality and address its challenges. Read on to learn more about WebRTC basics.

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