New & Notable


Toshiba's VIPedge lowers telecom costs for SMBs

VIPedge, the Toshiba cloud UC system, implements unified communications as a service with strong support help and integration with existing Toshiba IP PBX units.


Avaya UCaaS deployments adapt to different business models

The Aura platform and AvayaLive Connect comprise the Avaya cloud UC package, offering extensive features, such as calling, messaging, mobility and presence.

Problem Solve

How can SBC security services benefit cloud UC?

A UC cloud-based architecture has similar network needs as on-premises systems. Networking expert Carrie Higbie Goetz explains why SBCs are necessary in a cloud environment.


Extend WAN connections to improve UCaaS performance

Enterprises looking to improve cloud traffic should evaluate emerging technologies, such as WAN-CX and SD-WAN, to help the performance of UCaaS applications.

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Unified Communications Basics

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    This quiz tests your knowledge of WebRTC architecture

    The WebRTC architecture demands widespread knowledge of different computer science disciplines. Take this quiz to test your WebRTC technical expertise.

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    web conferencing

    Web conferencing is a form of communication that enables real-time sharing of computer screens, applications or web-based content among two or more devices.

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    video conference (video conferencing)

    A video conference is a live connection between people in separate locations for the purpose of communication, usually involving video, audio and text.

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  • Collaborative Applications

    Cisco experimenting with bots to improve Spark

    Cisco collaboration chief Rowan Trollope says Cisco is testing the use of Spark bots to improve the team messaging service. Bots could handle many basic tasks for Spark users.

  • Business Video Conferencing and Telepresence Technology

    Qumu announces Skype for Business support

    In UC news this week, Qumu's video management platform now offers Skype for Business support, while Bandwidth's SIP service portfolio receives a Skype for Business certification.

  • Collaborative Applications

    Gupshup demos tools to build chatbots for Cisco Spark

    Gupshup has partnered with Cisco in building a chatbot app to help Cisco Live attendees get event information in Spark.