New & Notable


Speedshare makes Web browsing a group activity

Speedshare, a new cloud-based service, allows business users to browse the Web or an application simultaneously, without any downloads or plug-ins.


Cisco bundles voice, video, IM in latest SMB hardware

The new Cisco collaboration platform combines voice, video, instant messaging, presence and paging in preconfigured hardware for smaller midsize companies.


Move over, Lync -- Skype for Business will take it from here

Lync is being rebranded as Microsoft Skype for Business, helping to fuse enterprise UC needs with the usability employees want.


Cisco partners need more details on Project Squared

Cisco released its Project Squared collaboration service as a work in progress, promising details on integration with other products as the cloud-based service evolves.

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    Call centers told not to ignore social customer service

    Social customer service is engaging customers where they gather online. Expert Lisa Durant explains how to best handle these online interactions.

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    Voice over LTE could improve mobile UC

    While hurdles exist, wireless voice over LTE, or VoLTE, could bring innovation to video conferencing, IM and file sharing that improves mobile unified communications with new apps and services.

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    Video as a Service (VaaS)

    Video as a Service (VaaS) is a delivery model where video conferencing capabilities are outsourced to a managed service provider and delivered over an IP network.

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